Shipping policy

Shipping Policy

Last Updated: September 16, 2026

At Dayspring Trailers, we work to get your trailer parts, towing equipment, and accessories to you as quickly and reliably as possible.

Order Processing

Most in-stock orders are processed within 1–3 business days.

Orders placed on weekends or holidays will generally begin processing on the next business day.

Processing times may be longer for special-order items, manufacturer-direct products, oversized items, or products temporarily awaiting inventory.

Shipping Rates

Shipping charges are calculated and displayed during checkout based on the products in your order, shipping destination, and available shipping methods.

When a free-shipping promotion is available, qualifying requirements will be displayed on the website or during checkout.

Free-shipping offers may exclude oversized, heavy, freight, special-order, or other products requiring additional shipping services.

Estimated Delivery Times

Delivery times vary depending on the shipping method, destination, product availability, and carrier.

Any delivery dates or transit times shown during checkout are estimates and are not guaranteed unless specifically stated otherwise.

Carrier delays, severe weather, holidays, supply-chain disruptions, and other circumstances outside Dayspring Trailers' control may affect delivery.

Multiple Shipments

Some orders may ship in multiple packages or from different locations.

Because Dayspring Trailers works with multiple manufacturers and suppliers, certain products may ship directly from a manufacturer or distribution facility.

If your order contains multiple products, they may arrive separately.

Tracking

When tracking information is available, it will be provided after your order ships.

Please allow time for the carrier's tracking system to update after receiving your shipping confirmation.

Oversized & Freight Shipments

Certain large or heavy trailer parts may require freight or specialized shipping.

Additional charges may apply to these products. In some cases, Dayspring Trailers may contact you after your order is placed to confirm shipping arrangements, delivery requirements, or additional freight charges before the order is shipped.

Freight deliveries may require someone to be present to receive and inspect the shipment.

Shipping Damage

Please inspect your shipment as soon as it arrives.

If your order arrives visibly damaged, take photographs of the product, packaging, shipping label, and visible damage before discarding any packaging.

Contact Dayspring Trailers as soon as possible with your order number and photographs so we can help determine the appropriate next steps.

Please retain all original packaging until the shipping claim or replacement process has been resolved.

Incorrect or Missing Items

If you receive an incorrect product or believe an item is missing from your shipment, please contact us promptly with your order number.

Keep in mind that orders containing multiple products may be shipped separately.

Incorrect Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you notice an error in your shipping information, contact us as soon as possible. We cannot guarantee that an address can be changed after an order has entered fulfillment.

Additional shipping charges resulting from an incorrect or incomplete address may be the customer's responsibility.

Lost or Stolen Packages

If tracking indicates that a package has been delivered but you cannot locate it, please check around the delivery location and with household members or neighbors before contacting the carrier or Dayspring Trailers.

Dayspring Trailers will make reasonable efforts to assist with carrier claims for packages believed to be lost in transit.

Special-Order Products

Special-order products may have longer processing and delivery times.

Estimated availability may depend on the manufacturer or supplier and is subject to change. We will make reasonable efforts to communicate significant delays when we become aware of them.

International Shipping

Unless otherwise indicated during checkout, the Dayspring Trailers online store currently ships within the United States.

Please contact us before ordering if you have questions about shipping to a destination not available during checkout.

Local Pickup

When local pickup is offered for an eligible product, available pickup options and instructions will be provided during checkout or after the order is placed.

Please wait until you receive confirmation that your order is ready before arriving for pickup.

Questions About Shipping?

If you have questions about product availability, shipping costs, freight delivery, or an existing order, please contact:

Dayspring Trailers
Gresham, Oregon
United States